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The Government of Nepal has introduced a new directive requiring all government employees to remain at their workstations from 10:00 AM to 5:00 PM and provide uninterrupted services to the public throughout office hours.

The decision comes as part of a broader effort to improve efficiency, accountability, and the overall quality of public service delivery across government offices.

According to the new guideline, offices must ensure that services are not disrupted at any point during working hours. To achieve this, employees have been instructed to take lunch breaks in a shift-wise system, allowing work to continue without interruption.

The government has also officially banned the long-standing practice of extended “khaja breaks”, which often caused delays and forced service seekers to wait for extended periods. Authorities believe that eliminating such practices will significantly reduce inefficiencies and improve public trust in government institutions.

This move is expected to bring discipline within government offices and ensure that citizens receive timely services without unnecessary delays. Officials have emphasized strict monitoring and implementation of the directive to make the reform effective.

The policy has already sparked discussions among the public, with many welcoming the decision as a necessary step toward reform, while others remain skeptical about how effectively it will be enforced in practice.

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